Everything you need to know and do to help you deploy Keyless seamlessly in your organization
Keyless is committed to providing you with the best experience possible. We want to be sure you have what you need, whether that be guidance on how to use our product, or where to go for help. By deploying Keyless, you will take a big step toward safeguarding yourself and your organization from data theft and account takeover, while improving the user experience across the organization.
Prepare your internal workforce ahead of the Keyless deployment.
Prerequisites
Mobile device for each employee Whether it’s company’s property or employee-owned, a mobile device per person with internet connection is needed for the optimal password-less MFA experience. Currently iOS 13.4 or higher, on iPhone 6 or newer, and Android 7.0 or higher are supported.
Keyless app installed for each employee Employees will use the Keyless mobile app for authenticating. It’s available in the App Store and Google Play Store. Downloading the app takes less than one minute.
Browser support Make sure your employees can use one of the support browsers listed on the Useful information section below. Keyless supports all common web browsers.
We wish there was more to request, but these are really the only prerequisites we have for your employees.
Additional content and information that can help you during your Keyless rollout
Use these email templates to inform your team that you're rolling out Keyless.
To be sent 1-2 weeks before rollout.
Subject:
Keyless Passwordless Authentication is coming!
Content:
Dear [name] The IT team is notifying you that your login experience will soon improve. Keyless is being deployed to make your login experience faster, safer, and easier.
Why are things changing? The modern day employee wastes on average 24 hours per year logging into systems and apps. With Keyless, you no longer have to worry about passwords, writing them down, resetting them, or the time it takes to type them in. Keyless protects you against phishing, credential reuse, and account takeover by taking passwords out of the equation.
Starting [month, day] you will use your mobile device with the Keyless mobile app installed to login to your SSO. Say goodbye to your security hardware token or typing of usernames, passwords or codes at every login.
Keyless is the leading provider of best in class privacy-preserving passwordless authentication. Keyless lets you log into your desktop, mobile and web applications with your mobile device. Your personal data can never be accessed by anyone, except yourself. More information is coming soon!
To be sent on the week of the rollout.
Subject:
Keyless Authentication is here!
Content:
In a couple of days we will be rolling out Keyless the new authentication solution which will remove your need to use passwords. Keyless will make your login experience faster, safer and easier.
Starting [month, day] you will use your mobile device with the Keyless mobile app installed to approve every login to your SSO.
Enroll by downloading the Keyless Authenticator from the Apple Store or the Google Play Store and by following the in-app steps and the User Guide.
Any questions, please reach out to the support team at {insert email alias}.
This message should be sent on the enrollment date.
Subject:
Keyless is Live!
Content:
Today you will enroll in Keyless, the new passwordless authentication solution! Keyless will make your login experience faster, safer and easier. Follow the below steps to begin:
Step 1: If you haven't done so yet, please download the Keyless application. Search for “Keyless” on the iOS App Store or in your Google Play Store to install the app.
Step 2: Use the following link {insert link} to link your account and complete the enrollment using the app. Congrats, you are now enrolled in Keyless. To learn how to use Keyless, please refer to this User Guide. Any questions, please reach out to the support team at {insert email alias}.